Privacy Policy mee44 User Data Protection

1. Introduction

mee44 ("we", "our platform") values the privacy of every user who registers an account or browses our website at https://mee44.onl. This Privacy Policy is drawn up in line with international data protection practices and is intended to give you a clear understanding of how we handle your personal information.

By registering, logging in or continuing to use mee44 services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we encourage you to contact us or stop using the platform before proceeding with registration.

2. Information We Collect

mee44 collects personal information that you provide directly during the registration process and your use of the platform, as well as information collected automatically through legitimate tracking technologies.

Information you provide directly:

• Full name as stated on your identity card or MyKad
• An active and reachable email address
• A mobile phone number registered in Malaysia
• Your account password, which is encrypted
• Identity verification information such as a copy of your MyKad or passport (for the KYC process)
• Financial transaction details including payment methods such as Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency
• Bank account information for withdrawal purposes

Information collected automatically:

• IP address and general location information based on your network
• Your web browser type and device operating system
• Game activity records and transaction history within the platform
• Login session data including time and date
• Cookies and similar tracking technologies

3. Use of Information

All information collected by mee44 is used solely for legitimate purposes related to the operation of our online gambling platform. We do not use your data for any purpose outside the scope stated here without your prior consent.

• Creating and managing your mee44 user account
• Processing deposits and withdrawals securely
• Verifying user identity to comply with international licensing requirements
• Sending important notifications related to your account, bonuses and promotions
• Keeping the platform secure from fraud and illegal activity
• Improving the quality of our 24/7 customer support service
• Conducting internal analysis for platform improvements
• Complying with legal obligations and licensing requirements
• Sending relevant marketing communications (subject to your consent)

4. Data Sharing

mee44 does not sell, rent or disclose your personal information to third parties for their own commercial purposes. However, there are certain situations where limited and controlled data sharing may occur:

• Third-party service providers — We share necessary data with legitimate payment processors (including FPX, e-wallet and cryptocurrency service providers) solely to enable your financial transactions to be processed securely.
• Legal compliance — We may be required to disclose information to relevant authorities when mandated by law, court order or a valid request from a lawful authority.
• Security protection — If there is suspicious activity or attempted fraud, relevant information may be shared with regulatory bodies or security agencies.
• Technical partners — Technical service providers involved in the operation of our platform are bound by strict confidentiality agreements.

All third parties working with mee44 are required to uphold data protection standards equivalent to this policy and are not permitted to use your data for any other purpose.

5. Data Security

The security of your personal information is a priority for mee44. We implement comprehensive technical and organisational measures to protect your data from unauthorised access, modification, disclosure or destruction.

• SSL (Secure Socket Layer) encryption for all data transmission between your device and mee44 servers
• Password encryption using a secure hashing algorithm — we do not store passwords in plain text
• Two-factor authentication (2FA) system for an added layer of protection during login
• Continuous system monitoring 24 hours a day to detect and prevent security threats
• Isolation of sensitive data in a controlled and secure server environment
• Regular security updates for all system components

6. Cookies and Tracking

mee44 uses cookies and similar tracking technologies to improve the user experience, ensure the platform functions properly, and collect analytics data that helps us improve our services.

Types of cookies we use:

• Session cookies — Temporary cookies that are deleted when you close your browser. Used to maintain your login session while using the platform.
• Persistent cookies — Stored on your device for a set period, helping to recognise you on future visits and save your preferences.
• Analytics cookies — Collect information about how you use the platform for internal service improvement purposes.
• Security cookies — Help detect unusual activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser options. However, disabling certain cookies may affect the functionality of some mee44 platform features.

7. User Rights

As a mee44 platform user, you have certain rights regarding your personal information. We respect these rights and provide clear channels for you to exercise them.

To exercise any of the above rights, please contact the mee44 customer support team via 24/7 live chat or email at [email protected]. We will process your request promptly.

8. Data Retention

mee44 retains your personal information for as long as your account is active or for as long as is necessary to provide services to you. After an account is closed, we will retain the required data for the period mandated by international licensing requirements and applicable laws.

Financial transaction records, including deposit and withdrawal history, are retained for the period set by our licensing authority as part of the required audit records. This data will not be used for any other purpose and is accessed only by authorised personnel.

When the retention period ends, your personal information will be securely deleted or anonymised so that it can no longer be linked to your identity.

9. Child Protection

The mee44 platform is intended solely for individuals aged 21 and above. We do not knowingly collect personal information from children or individuals below the stipulated age limit.

If we find that personal information has been collected from an underage individual without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians with concerns about this are encouraged to contact us at [email protected].

10. Policy Amendments

mee44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements or service improvements. All amendments will take effect immediately upon publication on this website.

We will notify users of significant changes through in-platform notifications or via their registered email. The "Last Updated" date at the top of this page reflects the last time this policy was revised.

Continued use of the mee44 platform after any amendments are published will be considered as your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns or feedback regarding this Privacy Policy or how we handle your personal information, the mee44 support team is ready to assist.

You can reach us through the following channels:

• Live chat on the platform — available 24 hours a day, 7 days a week in Malay and English
• Email: [email protected]

We aim to respond to all privacy-related enquiries promptly. For more complex matters such as data access requests or account deletion, identity verification may be required before we can proceed.